> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gleap.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Get unified inbox tickets

> Get open conversations from every project the authenticated user can access. Only INQUIRY tickets are
returned; done, snoozed, archived, spam, hidden and merged-duplicate tickets are excluded. Returns
`{ tickets: [...] }`. Query parameters: `type` is a filter preset, one of `my` (or `personalinbox`),
`unassigned`, `unread`, `mentioned`, `overdue` (any other value returns all accessible open
conversations); `filteredProjectId` restricts to one project; `page` (1-based) and `limit` should be
passed together.



## OpenAPI

````yaml https://api.gleap.io/api-docs.json get /users/unified-inbox
openapi: 3.0.0
info:
  title: gleap-server
  version: 14.0.0
  contact: {}
servers:
  - url: https://api.gleap.io/v3
security: []
paths:
  /users/unified-inbox:
    get:
      tags:
        - User
      summary: Get unified inbox tickets
      description: >-
        Get open conversations from every project the authenticated user can
        access. Only INQUIRY tickets are

        returned; done, snoozed, archived, spam, hidden and merged-duplicate
        tickets are excluded. Returns

        `{ tickets: [...] }`. Query parameters: `type` is a filter preset, one
        of `my` (or `personalinbox`),

        `unassigned`, `unread`, `mentioned`, `overdue` (any other value returns
        all accessible open

        conversations); `filteredProjectId` restricts to one project; `page`
        (1-based) and `limit` should be

        passed together.
      operationId: GetUnifiedInboxTickets
      parameters:
        - in: query
          name: type
          required: false
          schema:
            type: string
        - in: query
          name: filteredProjectId
          required: false
          schema:
            type: string
        - in: query
          name: page
          required: false
          schema:
            type: number
            format: double
        - in: query
          name: limit
          required: false
          schema:
            type: number
            format: double
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema: {}
      security:
        - jwt: []
components:
  securitySchemes:
    jwt:
      type: http
      scheme: bearer
      bearerFormat: JWT

````