Get all teams

Get all teams

curl --request GET \
  --url https://api.gleap.io/v3/teams \
  --header 'Authorization: Bearer <token>' \
  --header 'project: <project>'

import requests

url = "https://api.gleap.io/v3/teams"

headers = {
    "project": "<project>",
    "Authorization": "Bearer <token>"
}

response = requests.get(url, headers=headers)

print(response.text)

const options = {
  method: 'GET',
  headers: {project: '<project>', Authorization: 'Bearer <token>'}
};

fetch('https://api.gleap.io/v3/teams', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.gleap.io/v3/teams",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "project: <project>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.gleap.io/v3/teams"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("project", "<project>")
	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://api.gleap.io/v3/teams")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["project"] = '<project>'
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

[
  {
    "updatedAt": "<string>",
    "createdAt": "<string>",
    "ticketAmount": 123,
    "limitTicketAmount": true,
    "needQueueRerun": true,
    "selectOnlyOnlineMembers": true,
    "members": [
      "<string>"
    ],
    "operatingHours": {
      "openingTimes": [
        {
          "closingTime": "<string>",
          "openingTime": "<string>",
          "day": "<string>",
          "replyTime": "<unknown>"
        }
      ],
      "alwaysOnline": true,
      "enabled": true,
      "staticTranslations": {
        "outOfOfficeMessage": "<unknown>"
      },
      "replyTime": "<unknown>",
      "timezone": "<string>"
    },
    "lexorank": "<string>",
    "project": "<string>",
    "slaOptions": {
      "defaultSla": 123
    },
    "name": "<string>"
  }
]

GET

teams

Get all teams

curl --request GET \
  --url https://api.gleap.io/v3/teams \
  --header 'Authorization: Bearer <token>' \
  --header 'project: <project>'

import requests

url = "https://api.gleap.io/v3/teams"

headers = {
    "project": "<project>",
    "Authorization": "Bearer <token>"
}

response = requests.get(url, headers=headers)

print(response.text)

const options = {
  method: 'GET',
  headers: {project: '<project>', Authorization: 'Bearer <token>'}
};

fetch('https://api.gleap.io/v3/teams', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.gleap.io/v3/teams",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "project: <project>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.gleap.io/v3/teams"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("project", "<project>")
	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://api.gleap.io/v3/teams")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["project"] = '<project>'
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

[
  {
    "updatedAt": "<string>",
    "createdAt": "<string>",
    "ticketAmount": 123,
    "limitTicketAmount": true,
    "needQueueRerun": true,
    "selectOnlyOnlineMembers": true,
    "members": [
      "<string>"
    ],
    "operatingHours": {
      "openingTimes": [
        {
          "closingTime": "<string>",
          "openingTime": "<string>",
          "day": "<string>",
          "replyTime": "<unknown>"
        }
      ],
      "alwaysOnline": true,
      "enabled": true,
      "staticTranslations": {
        "outOfOfficeMessage": "<unknown>"
      },
      "replyTime": "<unknown>",
      "timezone": "<string>"
    },
    "lexorank": "<string>",
    "project": "<string>",
    "slaOptions": {
      "defaultSla": 123
    },
    "name": "<string>"
  }
]

Authorizations

Authorization

string

header

required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Headers

project

string

required

Response

200 - application/json

updatedAt

string

required

createdAt

string

required

ticketAmount

number<double>

required

limitTicketAmount

boolean

required

needQueueRerun

boolean

required

selectOnlyOnlineMembers

boolean

required

members

string[]

required

assignmentMethod

enum<string>

required

Available options:

random,

balanced,

manual,

circular

operatingHours

object

Show child attributes

lexorank

string

project

string

slaOptions

object

Show child attributes

name

string

Get session Shopify info Create a new team

⌘I

Getting Started

Endpoints

Authorizations

Headers

Response